Privacy Policy

GreenHome Exteriors(GHE) is committed to protecting the privacy of individuals and safeguarding the personal information entrusted to us in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

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This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, including when you visit our website, request a quote, or use our exterior installation services.

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1. What is Personal Information?

Under PIPEDA, personal information refers to any information about an identifiable individual. This may include, but is not limited to:

• Full name

• Home address

• Email address

• Telephone number

• Payment details

• Project information or preferences

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2. Information We Collect

We collect personal information directly from you when you:

• Request a quote or consultation

• Contact us via phone, email, or our website

• Enter into a service agreement with us

• Make a payment

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We may also collect limited information automatically when you visit our website, such as:

• IP address

• Browser type and version

• Referring pages

• Time and date of your visit

We use cookies or similar technologies to improve your browsing experience, but you may disable cookies through your browser settings if you prefer.

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3. Why We Collect Your Information

We collect and use your personal information for the following purposes:

• To communicate with you regarding your inquiry or project

• To provide and manage our exterior installation services

• To prepare estimates and invoices

• To maintain customer records

• To comply with legal and regulatory obligations

• To improve our services and website

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4. Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To do so, please contact us (see Section 9).

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5. Disclosure of Your Information

We will not sell or rent your personal information. We may disclose your information to third parties, only when necessary, including:

• Service providers or contractors assisting in project delivery

• Payment processors to complete transactions

• Legal or regulatory bodies, if required by law

We ensure these third parties are bound by appropriate confidentiality and data protection obligations.

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6. Data Storage and Security

We take reasonable and appropriate measures to protect personal information against unauthorized access, loss, misuse, or disclosure. This includes physical, administrative, and technological safeguards.

Your personal information may be stored on servers located in Canada or in jurisdictions with comparable privacy protections. We retain your information only as long as necessary for the purposes it was collected, or as required by law.

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7. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information held by us

• Request corrections or updates

• Withdraw your consent to the use of your information

• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated

To access or correct your information, please contact us (see Section 9).

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8. Third-Party Websites

Our website may contain links to other sites. We are not responsible for the content or privacy practices of those third-party websites. Please review their policies before providing them with your information.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

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GreenHome Exteriors
42 Fredrick Drive
705-443-7217
support@greenhomeexteriors.ca

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You may also contact the Office of the Privacy Commissioner of Canada:
https://www.priv.gc.ca/en/